Skyline photo of Manhattan, NY
Pedestrians and bicyclist crossing Brooklyn bridge
everyday people crossing at intersection in NYC
street scene of NYC with bicycle delivery person in foreground
NY Skyline at dusk
February 21, 2024

Legal News

February 21, 2024

Citi To Track Employee Calls

According to the Financial Times, Citigroup is implementing measures to revitalize its struggling wealth management division. The bank is reportedly monitoring private bankers' communications with clients, with each banker now mandated to submit a detailed report for every client call outlining the discussion. Additionally, bankers are encouraged to reach out to each client at least once every 90 days.

This move, as per the Times, indicates Citigroup's efforts to maximize productivity from its workforce, particularly as employees have enjoyed flexible work-from-home arrangements. While Citigroup bankers have previously filed reports for compliance purposes, this new requirement emphasizes performance evaluation.

In a parallel development, Bloomberg reports that Deutsche Bank is tightening its remote work policy, with employees expected to be in the office three or four days a week starting in June, depending on their seniority.

The attorneys at Outside Legal Counsel LLP have experience advising on flexible work arrangements and can help businesses draft such policies. Please reach out to us for a consultation.

This is not legal advice and is attorney advertising.

back to news

Disclaimer: Nothing on this website is or should be construed as legal advice. An attorney-client relationship does not exist with our firm unless a signed retainer agreement is executed, and we do not offer legal advice through this site or any of the content located on it. For legal advice for your particular circumstances, please contact us directly.